FLSA Status: Non-Exempt Department: Eventive - Operations Reports to: TBD - Depending on Event General Purpose: Join the dynamic and customer experience focused team at Eventive Sports Properties, LLC, a Troon Company as an Event Assistant. As part of our team Event Assistants will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. Duties and responsibilities include but are not limited to the following: Essential Duties: Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned Monitor event areas to ensure cleanliness, organization and compliance with venue policies Answer questions and provide information about event, facilities, and amenities to guests Address guest inquiries, complaints, or issues promptly and professionally Collaborate with event staff, vendors, and team members to ensure event operations Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence Education/Experience: Previous experience working sporting/entertainment events is an advantage, but not required Physical Demands: Ability to be on your feet for extended periods of time Ability to lift heavy items (chairs, coolers, tables, etc.) (50+lbs) Ability to work long and strenuous hours (12+ hour work days during events) Ability to assemble, disassemble, repair, or modify structures and work with various tools and equipment (including but not limited to saws, drills, hammers, nails, screwdrivers, paint sprayers, box cutters, knives, motor vehicles/trucks/golf carts/etc.) Environment/Noise: This position primarily involves working outdoors at various event locations. Candidates should be prepared to work in diverse weather conditions, including heat, cold, rain and wind. The work environment may expose employees to moderate to high noise levels due to event activities, crowds and equipment. Certificates/Licenses: Valid Driver's License Job Knowledge, Skill, and Ability Preferences: Knowledge/interest in sports is an advantage, but not required This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Troon Golf
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