Job Description

• Full Time
• Submissions Due by 2024-04-01

Premier Systems is your trusted partner in creating comfortable living and working environments throughout Montana's major cities. While specializing in HVAC and electrical systems for residences, we pride ourselves on making our customers' lives easier. From the moment we receive a call, we take charge, alleviating stress and efficiently handling the job. Our seasoned technicians not only diagnose and fix issues but also conduct annual maintenance inspections to ensure optimal system performance.

Our Culture

Our company culture is the heartbeat of our success. Rooted in a shared commitment to excellence, our team upholds a high standard of values that fosters an extraordinary environment characterized by care, growth, trust, and productivity. We believe in the strength of unity and operate with an open-door policy, promoting transparent communication across all levels. Together, we work harmoniously, each member dedicated to the same goal, creating a workplace where collaboration thrives and every individual is valued.

Our Values

• CARE: About People, About the Work, About Quality, About Clients, About Each Other, About Your Life, Your Success.
• EASY: Be easy to work with, not grumpy or difficult.
• RIGHT: If you are going to do it, do it right the first time.
• GROW: Always pursue personal and professional growth and look for ways to improve the company and processes.

Why Join Us
The team at Premier Systems holds each other to a high standard of values, enhancing an incredible environment of caring, growth, trust, and productivity. Open door policy and good communication are key to working toward the same goal.

Pay

• $75,000.00-$85,000.00 yearly
• Performance Based Pay or Bonus

Benefits

• Medical, Dental, and Vision
• Company Vehicle
• Employee Discount
• Flexible Schedule
• Fuel Card
• Health Savings Account
• Job Training
• Paid Holidays and PTO
• Referral Program
• Uniforms

Responsibilities

This position is responsible for managing the Service Department and handling customer service interactions, reports, and repairs. The essential functions of this role include:

• Delegating and directing service tasks, monitoring project progress, and managing service members to ensure goals are met.
• Handling customer complaints quickly and professionally to maintain good relationships.
• Assisting with administrative tasks, such as managing invoices, processing orders, and tracking inventory.
• Resolving service problems and improving methods to increase productivity.
• Monitoring department issues and creating methods to lessen recurring issues.
• Auditing work and customer service to ensure standards and productivity goals are met.
• Maintaining strong relationships with manufacturers and dealers.
• Creating relationships with commercial businesses; selling maintenance agreements.
• Updating service department policies as needed.
• Coordinating service department training.
• Onboarding and training new employees.
• Scheduling and performing team member reviews.
• Ensuring adherence to industry regulations and remaining current on standards.
• Being available for emergency technician questions during evenings and weekends.
• Performing other duties as assigned.

Job Requirements

• High school diploma or equivalent
• Valid MT Drivers License & Clean Driving Record
• Universal EPA
• OSHA 30
• Minimum of 5 years experience as an HVAC Service Technician
• Minimum of 3 years of HVAC Management experience; or equivalent combination of education and experience
• Experience with HVAC wiring diagrams
• In-depth knowledge of HVAC and refrigeration systems
• Experience managing schedules and projects
• Proficient in Microsoft Office and Google Suite
• Basic understanding of technical devices
• Strong decision-making abilities and communication skills
• Excellent leadership skills
• Detail-oriented and organized
• Ability to read and interpret manuals and schematics
• Technical aptitude with knowledge of local codes
• Any mechanical-based degree or technical program
• Experience in Service Titan
• Must be authorized to work in the US.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Job Tags

Holiday work, Full time, Local area, Easy work, Flexible hours, Weekend work, Afternoon shift,

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