Operates as the initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Assists end-users/customers in resolving their IT issues accurately and promptly. Takes detailed notes of the problem the user is experiencing, determines steps they can take to resolve the issue, and manages the flow of incoming support requests. Interacts with the end-user to resolve the user's technical issues. Remotely accessing the user's computer and making changes to their system and settings by navigating around application menus, or may be required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Troubleshoot network connectivity issues, working with remote employees on a corporate network. Develops and sustains a productive customer relationship, making the customer and their needs a primary focus. May escalate complex problems to higher-level IT support specialists and experts if they are unable to resolve the issue on their own. Provide supervisors or specialists with notes regarding the problem, steps they have already taken to resolve the issue, and their diagnosis of the user's problem. Support users by performing system tests and updates after they complete their troubleshooting and necessary repairs. Support department-wide operations by supporting the creation, editing, and maintenance of IT documents.
...PRIMARY CARE PHYSICIAN 250-300K Base Salary + Annual Incentive Opportunity+ Paid Relocation + Full Benefits + EQUITY! +SIGNING BONUS Full clinical onsite role. The Primary Care Physician performs in-person comprehensive assessments and coordinates with the team...
Summary: Feldkamp Mechanical is seeking a skilled and dedicated Pipefitter/Welder to join our dynamic team. This position involves the installation, maintenance, and repair of boiler piping and related equipment, including layout and welding of piping systems for steam...
...Door Dash, Uber Eats, Pizza delivery, etc. What Do Mortgage Field Service Contractors Do? By law, mortgage companies and banks... ...condition of all mortgaged loans. To do this they send a Property Inspector to the physical property to take specific photos and to...
...ER(RN) An ER RN is needed in Palatka, Fl Titan Placement Group invites you to explore an opportunity in Palatka, FL. The city is... ...obtained within 30 days of employment start date ~ Registered Nurse ~ Associate Degree About Us Titan Placement Group is a...
...who want to join our team. Want to make good money from the seat of your own car AND listen to music? Delivery Drivers are paid cash nightly , which includes tips and mileage reimbursement . Qualifications Drivers License of at least 1 year Must...