Job Description

Senior Group Director, Fashion Retail - Florida

We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL is looking for a Senior Group Director, Fashion Retail to join our Fashion Retail Leadership Team. As the Ultimate House of Luxury, CHANEL sets the bar in defining style and providing excellent service to our clients. In an ever-evolving landscape where the definition of “luxury” is changing, clients are demanding an increasing level of elevated service. This role requires an ability to be agile and a strong aptitude for elevating the internal and external Client mindset. The retail environment is filled with interesting challenges, and we seek a transformational leader to help continuously evolve CHANEL’s retail organization.

This role interfaces with all of our boutique teams in the Florida region and will report to the Head of Retail for the Southeast region. Act as voice of your respective region, making recommendations to best support all aspects of the retail business while working with the Head of Retail to set strategic objectives and vision for boutiques in the region to drive focus on Client and commercial KPIs.

Provide consistent vision on talent evaluation and performance management across all boutiques to ensure consistency with CHANEL brand values, driving leadership development and succession planning.

Champion and drive D&I initiatives in partnership with D&I leadership and HRBPs, instilling an operational mind-set and showing visible support for operational efficiency, strengthening partnerships across all Boutique functions.

Ensure compliance with all internal and external constituents on areas such as : loss prevention, anti-diversion, employment laws, privacy laws, inventory counts, etc.

Navigating complexity and supporting consistent transformation and change.

Strong communication skills (verbal and written), strong relationship building skills as well as the ability to influence and assess situations objectively.

Capable of working seamlessly across multiple retail business models and complexities.

Minimum of 12 years of experience in a multi-boutique or store environment.

Bachelor’s degree or equivalent experience preferred.

Partially remote : Ability to frequently travel up to 60% – the position entails frequent and extensive travel, including at times, international travel.

Must be able to use MS Office applications – Word, Excel and Power Point to a competent standard.

Flexibility (flexible time and hybrid work options).

Generous paid time off policies to include vacation, holiday, sick and volunteer days.

medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. #

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